Clinical Specialist

Summary

Join Penumbra as a Clinical Specialist and play a key role in expanding Neuro & Peripheral Vascular Solutions in Malaysia. You will provide specialized clinical support for mechanical thrombectomy procedures, ensuring safe and effective delivery. Responsibilities include on-site support and guidance during procedures, conducting training sessions, optimizing workflows, serving as a technical expert, and maintaining knowledge of competitive products. You will also collect and analyze data, prepare reports, and foster strong relationships with healthcare providers. This position requires significant travel and on-call availability.

Requirements

• A Bachelor's degree or Diploma in Nursing, Allied Health, or related field with 5+ yrs of related experience or equivalent combination of education and experience
• Strong interpersonal and communication skills, with the ability to effectively educate and collaborate with diverse healthcare teams
• Proven ability to work independently

Responsibilities

• Provide on-site support and guidance during mechanical thrombectomy procedures, collaborating closely with healthcare teams to ensure optimal patient outcomes
• Conduct training sessions and educational programs for healthcare professionals on the principles and best practices of mechanical thrombectomy, including device operation, patient selection, and procedural techniques
• Work closely with hospital staff to optimize procedural workflows and protocols related to mechanical thrombectomy, aiming to enhance efficiency and patient safety
• Serve as a technical expert on mechanical thrombectomy devices and equipment, providing troubleshooting assistance and facilitating equipment maintenance and upgrades as needed
• Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers
• Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence
• Collect and analyze procedural data, outcomes, and patient metrics related to mechanical thrombectomy cases, preparing reports and recommendations for quality improvement initiatives
• Foster strong collaborative relationships with healthcare providers, including interventional radiologists, neurologists, vascular surgeons, nurses, and technicians, to ensure seamless coordination and communication during cases
• Maintain accurate records of sales expenses, customer files and field sales reports required, communicating required information as needed

Preferred Qualifications

• In-depth knowledge of neuro and vascular anatomy, stroke/DVT/PE/ALI/AVF pathology, and thrombectomy devices will be an advantage
• Experience as a e.g., Registered Nurse, Radiologic Technologist, etc. in the relevant clinical specialty is desired