Remote Clinical Success Director

Summary

The Clinical Success Director, Nursing will be responsible for delivering an exceptional generative AI platform for clinicians, improving clinical documentation efficiencies. The role involves collaborating with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring products that bridge the gap between clinical conversations and actionable data.

Requirements

• 5+ years of experience as a DO, MD, PA, NP
• Experience with Epic and a deep understanding of clinical documentation workflows

Responsibilities

• Provide clinician enablement by delivering education and training to new users
• Build collateral and strategies to support clinician adoption
• Manage relationships with external clinical champions and advisors
• Surface product feedback through expert advice on existing clinical documentation strategies
• Work with product teams to define a clear clinical product roadmap
• Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences
• Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value
• Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more

Benefits

• Unlimited PTO, plus 12 national holidays
• Comprehensive and generous benefits package: 16 weeks paid parental leave, flexible working hours, remote work environment, equity for all new employees, generous equipment budget for your home office setup ($1600)
• Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup