Clinical Success Director

Summary

The job is for a Clinical Success Director, Nursing role at Abridge, a healthcare AI company. The role involves delivering an exceptional generative AI platform for clinicians, providing education and training, surfacing product feedback, developing strategies, and evangelizing product capabilities to prospective customers.

Requirements

• 5+ years of experience as a Nurse Practitioner
• Experience with Epic and a deep understanding of clinical documentation workflows

Responsibilities

• Provide clinician enablement by delivering education and training to new users
• Build collateral and strategies to support clinician adoption
• Manage relationships with external clinical champions and advisors
• Surface product feedback through expert advice on existing clinical documentation strategies
• Work with product teams to define a clear clinical product roadmap
• Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences
• Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value
• Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more

Benefits

• Unlimited PTO, plus 12 national holidays
• Comprehensive and generous benefits package
• 16 weeks paid parental leave, for all employees
• Flexible working hours — we care more about what you accomplish than what specific hours you’re working
• Remote work environment
• Equity for all new employees
• Generous equipment budget for your home office setup ($1600)
• Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup