Clinical Territory Associate

Summary

Join Noah Medical as an Entry-Level Clinical Associate and play a key role in supporting the Galaxy System within your assigned territory. This entry-level position is ideal for recent graduates eager to learn and grow in medical sales. You will collaborate closely with the Clinical Sales Representative, providing product support, facilitating training, and contributing to the overall success of our innovative medical technology. Responsibilities include providing product support to physicians and healthcare staff, assisting in new account onboarding, supporting medical procedures, participating in weekly clinical reviews, and assisting with mock procedures. Continuous learning opportunities are provided to expand your knowledge of medical devices, procedures, and sales techniques. This role offers a chance to make a significant impact in the field of medical robotics.

Requirements

• Bachelor's degree or equivalent
• Recent graduate or up to 2 years of professional experience
• Strong communication and interpersonal skills
• Eagerness to learn and adapt in a fast-paced environment
• Ability to work collaboratively in a team environment
• Exposure to medical sales or clinical support through internships or coursework
• Familiarity with medical terminology and procedures
• Proactive attitude and a strong desire for professional growth

Responsibilities

• Provide direct and responsive product support to physicians and healthcare staff, becoming proficient in addressing inquiries and challenges related to the Galaxy System
• Collaborate with the Clinical Sales Representative to ensure the optimal use and integration of the product within healthcare facilities
• Assist in the onboarding process for new accounts, ensuring a smooth transition and effective integration of the Galaxy System
• Participate in training sessions to develop a deep understanding of the features and applications of the Galaxy System
• Shadow experienced team members to gain hands-on experience in training and onboarding procedures
• Provide daily support during medical procedures, addressing any issues, and learning to effectively collect Key Performance Indicators (KPIs) for ongoing performance analysis
• Work closely with the Clinical Sales Representative to facilitate KPI reviews and reporting
• Attend and actively participate in weekly clinical reviews to discuss cases, share insights, and contribute to ongoing improvements in product usage and support
• Learn to analyze clinical data and contribute insights to the team
• Assist in the planning and execution of mock procedures to simulate real-world scenarios for training purposes
• Maintain detailed logs of mock procedures, learning to capture feedback and areas for improvement
• Engage in continuous learning opportunities provided by the company to expand knowledge of medical devices, procedures, and sales techniques
• Participate in internal training programs to enhance product knowledge and sales skills

Benefits

• Competitive Salary
• Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
• Equity & Bonus Program
• Life Insurance (company paid & supplemental) and Disability insurance
• Mental health support through medical insurance programs
• Legal and Pet Insurance
• 12+ paid holidays, 15-20 days of PTO + use-what-you-need sick days
• Paid parental leave
• In-office snacks and beverages
• In-office lunch stipend
• Learning & Development Opportunities: On-demand online training and book reimbursement
• Team building and company organized social and celebration events