Conversant Group is hiring a
Cloud Engineer

Summary

Join the Conversant Group as a Cloud Engineer and support organizations in their efforts to migrate to Office 365 and/or upgrade their existing Office 365 services. The successful candidate will have significant knowledge of the Office 365 platform and services, proven service configuration and troubleshooting skills, as well as knowledge of on-premises infrastructure.

Responsibilities

• Technical implementation and initial support of Office 365 tenants
• Design, architecture, configuration, and migration best practices for Office 365 environments
• Provide consultation and hands-on implementation support for Office 365 migrations
• Support the Project Manager in gathering and analyzing requirements, solution design, and execution of the migration
• Troubleshoot and develop solution paths for migrations and new configurations for customers
• Mentor, train, and troubleshoot with peer engineers on Office 365 implementations and migrations
• Provide on-demand guidance to engineers on the team when issues and questions occur
• Develop and maintain Office 365 governance documentation and PowerShell scripts with product owners & peer engineers
• Partner with IT and other external workgroups for the integration of applications that support Office 365 solutions
• Assist staff with troubleshooting complex technical issues experienced by internal and external customers
• Provide training on Office 365 solution offerings, as well as IT orientation and security training
• Provide technical support and maintain uptime as defined within IT acceptable standards
• Address production issues experienced by Office 365 users