Rackspace Technology is hiring a
Cloud Engineer - III

Summary

Join our IT team as an experienced VMware, Windows, and Linux L3 Administrator to manage and troubleshoot VMware environments, Windows servers, and Linux systems. The ideal candidate will have extensive experience in managing and troubleshooting VMware environments, Windows servers, and Linux systems.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 8+ years of experience in VMware administration
• 5+ years of experience in Windows server administration
• 5+ years of experience in Linux server administration
• Strong understanding of network protocols and configurations
• Experience with scripting and automation (PowerShell, Bash, Python)
• Relevant certifications (e.g., VCP, MCSE, RHCE) are a plus
• Excellent problem-solving and communication skills

Responsibilities

• Manage and maintain VMware environments, including vSphere, vCenter, and ESXi hosts
• Perform regular updates, patches, and upgrades to VMware infrastructure
• Troubleshoot and resolve issues related to VMware performance, storage, and networking
• Implement and manage virtual desktop infrastructure (VDI)
• Install, configure, and maintain Windows servers (2008, 2012, 2016, 2019)
• Manage Active Directory, DNS, DHCP, and Group Policy
• Perform regular system updates, patches, and security configurations
• Troubleshoot and resolve issues related to Windows server performance and connectivity
• Install, configure, and maintain Linux servers (CentOS, Ubuntu, Red Hat)
• Manage user accounts, permissions, and security settings
• Perform regular updates, patches, and system backups
• Troubleshoot and resolve issues related to Linux server performance and connectivity
• Monitor system performance and ensure high availability of infrastructure
• Implement and manage backup and disaster recovery solutions
• Collaborate with other IT teams to design and implement new solutions
• Document system configurations, procedures, and troubleshooting steps
• Provide L3 support for escalated issues and mentor junior team members

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, Google Cloud)
• Knowledge of containerization technologies (Docker, Kubernetes)
• Familiarity with ITIL processes and best practices