Remote Cloud Infrastructure Support

Summary

Join Pythian as a Senior Support Administrator and work with various cloud environments, supporting database infrastructures and collaborating with teams to supply complete support for managed database and application infrastructure operations.

Requirements

• Strong understanding and expertise in GCP and either AWS or Azure
• Experience on managing large scale infra on Cloud, Hybrid and On Premise environments
• Able to understand GCP Billing and provide suggestions to customers on costing
• Strong experience in identity and access management solutions in GCP
• Understanding of Infrastructure as code (Terraform or similar) with experience in version control tools like Git
• Experience on working on Kubernetes clusters. Understanding of GKE architecture and components. Able to fix the issues arising in the GKE environment
• Able to find the root cause of the issues using Cloud Logging and provide a fix to prevent it from arising again in future
• Knowledge on BigQuery, Cloud Functions, App Engine, GCP Virtual Private Cloud expertise
• Able to understand Cloud Networking, Firewall, routes, VPC Network peering
• Experience GCP cloud native services which includes but not limited to Compute Engine, Cloud Storage, Load balancer, Cloud Monitoring, Disks
• Solid understanding of system administration fundamentals with a Linux focus; Linux Server deployment, configuration, and OS patching
• TCP/IP networking, NIC teaming, and network services configuration (DNS, NTP, DHCP, etc.)
• Administration of web servers and supporting technologies, Apache, and Nginx
• Strong understanding of multiple monitoring solutions and how to implement and manage them
• Good organizational skills with the ability to work solo or as part of a team as required
• Understanding of CI/CD pipelines
• Understanding of configuration management tools ( Ansible, puppet or similar)
• Scripting and automation of administrative tasks using Shell scripting or Python or similar
• Prior experience recently working in a managed services environment or mid-to-large corporate enterprise IT environment, in either systems administration or engineering role is desired
• Experience working with one or more hardware virtualization platforms such as VMware / Hyper-V

Responsibilities

• Stay current with new technologies and best practices as they emerge, and promote them within the team and to other team technical leads
• Mentor team members and help them on their journey to greatness
• Collaborate on long-term roadmaps for your team that suit the requirements of Pythian
• Promote consistency and unity across Pythian by working closely with other Technical Leads and sharing knowledge and ideas
• Stay informed of news pertaining to our clients technologies, highlighting and summarizing items of relevance promptly and concisely
• Research and advice on complex problems faced by Pythian and our clients

Benefits

• Competitive total rewards package with excellent take home salaries, shifted work time bonus (if applicable) and an annual bonus plan!
• Hone your skills or learn new ones with an annual training allowance; 2 paid professional development days, attend conferences, become certified, whatever you like!
• 3 weeks of paid time off and flexible working hours. All you need is a stable internet connection!
• We give you all the equipment you need to work from home including a laptop with your choice of OS, and budget to personalize your work environment!
• Blog during work hours ; take a day off and volunteer for your favorite charity