Collections Specialist

Summary

Join Tria Federal as a Collections Specialist and contribute to our finance team's success. You will manage and improve the account receivable process, ensuring timely collections and compliance. This role demands excellent communication and organizational skills, along with a solid understanding of government contracting collection practices. You will develop collections forecasts, drive collections efforts, and prepare related reports. The ideal candidate possesses 3+ years of collections experience, preferably in government contracting, and a strong understanding of account receivable processes. This position is remote or in Vienna, VA, and requires a minimum background check; US citizenship is required.

Requirements

• High School Diploma or GED equivalent
• 3+ years of collections experience is required, preferably in a government contracting environment
• Solid understanding of Account Receivable process from invoice generation to payment collection
• Intermediate knowledge of Excel, Word, Microsoft Office, and Internet
• US Citizenship and the ability to obtain and maintain the clearance level stated above are required for this specific opportunity
• Minimum Background Check

Responsibilities

• Initiate and manage collections efforts, including tracking and monitoring account receivable, engaging with customer and paying agencies through phone, email, and tag-up meetings to secure payments and address any outstanding balances, and negotiation of payment plans if necessary
• Navigate challenging conversations with professionalism and sensitivity to optimize recovery results
• Establish and maintain effective relationships with customers to resolve payment delays and disputes
• Focus on the prompt and professional resolution of high-volume accounts, effectively prioritizing tasks to enhance productivity
• Collaborate with various internal teams to address and resolve contract related payment discrepancies
• Develop weekly and periodic collections forecast and drive collections effort to meet the goal
• Prepare and analyze AR related reports, including aging summaries and collection performance metrics
• Continuously evaluate current processes and make recommendations to improve collections process

Preferred Qualifications

• Experience in a high-volume space highly desired
• Experience in uploading invoices to WAWF and DFAS is preferred
• Familiarity with government invoicing platforms (e.g. WAWF, IPP) is highly desirable

Benefits

• Top-tier benefits package to invest in your physical, mental, and financial health and wellness
• Opportunities to learn new skills, seize new challenges, and advance your career as we grow