Commercial Data Specialist

Summary

Join Arbour Group, a leading global provider of digital compliance products and services, as a Junior Commercial Analyst! Reporting to the Analytics Team Manager, you will be responsible for maintaining data accuracy within the organization's CRM system and other applications. You will support the Analytics Team with high-quality data sets, develop automated reports and dashboards, and ensure accurate account hierarchies. This full-time remote position requires a data-driven mindset, attention to detail, and excellent communication skills. Experience with Salesforce.com and SQL is beneficial. Enjoy the opportunity to work with a diverse team and enhance your career in the life sciences industry.

Requirements

• Must be a citizen of the Philippines
• Willing to work following Central European Time (CET)
• Educational background in Data Sciences, or relevant previous work experience
• Good command of MS Office tools, particularly of MS Excel
• Ability to be self-directed and manage engagements
• Excellent attention to detail
• A proactive and results-oriented player
• Ability to deliver under pressure and provide informed responses to leadership in short timeframes
• High degree of self-confidence, poise, maturity, discretion, diplomacy, and empathy
• Data-driven mindset
• Attention to detail and discipline to follow established policies and processes
• Ability to efficiently work both as part of a team and independently
• Friendly, polite, trustworthy
• Ability to communicate effectively both orally and in writing

Responsibilities

• Supports the Analytics Team with high-quality data sets tailored to the needs of the projects
• Works with sales stakeholders to identify insights and reporting requirements, and utilizes datasets within WC’s CRM system (SFDC), SQL data warehouse, and other relevant applications, to develop automated and scalable reports and dashboards to fulfil those requirements
• Ensures the maintenance of dashboards used to display findings and track KPIs
• Responsible for periodically reviewing and maintaining accurate account hierarchies in the WC CRM system
• Works closely with CRM owners to minimize the impact of system updates on the hierarchy structure
• Performs regular data quality checks as agreed with the CRM owners and Senior Commercial Analyst

Preferred Qualifications

• Experience of working with large scale sales & marketing organizations
• Familiarity with Salesforce.com and SQL
• Has a good understanding of core B2B sales & marketing concepts including but not limited to Pipeline Management, Sales Performance Management, Forecasting, Marketing Funnel Performance, and Channel Performance
• Experience in interacting with sales & marketing personnel, in a matrixed environment
• Has good command of reporting and insight software including, but not limited to Salesforce.com, Pardot, Excel, PowerBI, SQL

Benefits

• Work in a company with a solid track record of performance
• A full time remote working arrangement with benefits from day one
• Have the opportunity to work with a diverse multi-functional team and collaborate with different industry experts and SMEs internationally