Communications Specialist

Summary

Join Zepz, a leading global remittance company, as a Communications Specialist! You will develop and execute communication strategies aligned with business objectives, crafting engaging content for internal and external audiences. Collaborate with senior leadership and stakeholders, manage media relations, and lead communications during critical moments. This role requires strong writing, business acumen, and experience in communications or PR, preferably within fintech or financial services. Zepz offers a remote-first work environment and benefits including unlimited annual leave, private medical cover, retirement plans, life assurance, and competitive parental leave.

Requirements

• Experience in internal communications, corporate communications, or PR, with a strong preference for fintech, financial services, or technology
• Exceptional writing and storytelling skills, with the ability to translate business strategy into clear, engaging narratives
• Strong business acumen with a deep understanding of financial and operational concepts
• A proactive, problem-solving mindset with the ability to work under pressure and manage competing priorities in a fast-paced environment
• Exceptional relationship-building skills, with the ability to influence and collaborate across levels and functions
• Degree in Communications, Business, Marketing, Journalism, or a related field

Responsibilities

• Develop and execute a robust communications strategy aligned with business objectives, ensuring clarity, consistency, and impact across all channels
• Collaborate closely with senior leadership to understand business priorities, translating them into actionable communication plans
• Build strong relationships with internal and external stakeholders, including PR agency
• Craft high-quality, engaging content, including Simplify complex fintech concepts into compelling narratives that align with brand messaging and business objectives
• Working with PR agency to cultivate relationships with key media outlets and industry journalists to secure impactful coverage
• Develop and manage press materials and responses, ensuring alignment with strategic goals
• Partner with People team and leadership to design and deliver internal communications that inspire, inform, and align employees with company goals
• Lead communications efforts during critical business moments, ensuring clear and timely messaging to mitigate risks and protect the brand
• Monitor the effectiveness of communication strategies using KPIs and analytics, continuously refining approaches to maximise impact

Benefits

• Unlimited Annual Leave
• Private Medical Cover
• Retirement: We offer pension schemes to help you plan for and secure your future
• Life Assurance
• Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible
• We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive