Remote Community Manager

Summary

Join Kwalified as a Community Manager and contribute to shaping the future of remote work by influencing online presence, implementing growth strategies, and fostering positivity.

Requirements

• Bachelor’s degree in Marketing, Business Administration or other related field
• Minimum of 2 years experience
• Virtual Assistant experience is a plus
• Proficiency in various softwares such as Hootsuite, Sprout Social, Moz, Google Analytics, Adobe Creative Suite or other similar tools
• Ability to handle negative feedback and conflicts with professionalism
• Basic data analysis skills for tracking and reporting on community engagement
• Professional proficiency in the English language is required

Responsibilities

• Actively engage with online communities, forums, and social media platforms
• Promptly respond to comments, messages, and inquiries while maintaining a friendly tone
• Cultivate a positive and inclusive online community environment by moderating discussions and resolving conflicts
• Create and share engaging content in alignment with the brand's voice
• Implement strategies to grow the online community and boost engagement
• Skillfully handle negative feedback and conflicts, aiming for positive resolutions

Benefits

• SPOC: As your dedicated Single Point of Contact (SPOC), we're fully committed to addressing any queries or concerns with your prospective employers
• Salary: We guarantee fair, prompt, and industry-standard compensation, tailored to reflect your expertise and ambitions
• Personalised coaching: No matter your experience level as a Virtual Assistant (VA), we provide personalized coaching to enhance your collaborations with international clients
• Work-life balance: We safeguard your work-life balance by setting realistic expectations with your future employers regarding availability and offline hours