Community Manager

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Crytek

πŸ“Remote - Germany

Job highlights

Summary

Join our Hunt: Showdown 1896 communications team as an experienced Community Manager to drive player engagement and foster a positive community across digital spaces.

Requirements

  • 2+ years community management experience, preferably working within the gaming industry
  • Strong personal connection with Hunt: Showdown 1896 , with experience as a player, understanding the product and its player community
  • Fundamental understanding and passion for gaming culture and the industry, including familiarity with competitor’s products and trends in the gaming landscape
  • Hands-on attitude with a focus on direct community interaction; this role requires a highly active presence across all channels
  • Ability to quickly identify, flag, and assist in resolving community issues, both individually and with the support of internal teams
  • Excellent written and verbal English skills

Responsibilities

  • Serve as the primary point of contact for our players on Discord, building personal connections with the community and moderating discussions to foster a positive environment amongst players
  • Contribute to the development and delivery of community building strategies across all key player hubs
  • Act a spokesperson for the project within the community
  • Monitor community sentiment, identify and escalate issues to Communications Lead
  • Collaborate with the LiveOps team to align player messaging, announcements, and updates, ensuring players stay informed and engaged
  • Work closely with the Marketing and wider Communicationsteam to manage influencers and content creators via our Hunt partner program
  • Actively drive positive internal communication within the marketing, communications, PR departments
  • Provide weekend coverage of key channels to ensure consistent communication as a part of the full Community Management team throughout the week

Preferred Qualifications

  • Familiarity with key streamers, influencers, and content creators relevant to Hunt and similar games within the genre
  • Other/non-professional community management experience, e.g. as a volunteer Discord moderator

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