M13 is hiring a
Community Marketing Manager

Summary

The Community Marketing Manager will be responsible for expanding and nurturing the network of Bento community partners in Central California, with the primary objective of growing the Bento member base. This role requires 3-5+ years of experience in a Field Marketing, Partnerships or Sales role, excellent communication skills, relationship building abilities, and a passion for solving complex social issues in the healthcare space.

Requirements

• 3-5+ years experience in a Field Marketing, Partnerships or Sales role where you were directly responsible for communicating a value proposition to customers and partners
• A+ relationship & partnership skills, you have the ability to create deep meaningful relationships both in person + remotely with key partners
• Polished external presentation, training and client-facing skills
• Excellent communication ability - over email, zoom and in person
• Comfortable rolling up your sleeves and working in the community and also comfortable presenting to community leaders
• Demonstrated ability to attract, recruit, develop, retain and inspire talent
• Loves to learn - able to dive into the world of healthcare, food-is-medicine, nonprofits organizations and Medicaid agencies
• Strategic:. Must be able to employ a collaborative partnership and design process to help our team integrate with their team’s workflows, which may require prioritizing multiple “asks” and priorities, and help design operationally effective systems to ensure a successful partner relationship
• You are open-minded and team-oriented
• You are results-oriented and aren’t afraid to step out of your comfort zone to achieve desired results
• You are passionate about using food to engage low income community members to improve their health and overall quality of life
• You have a knowledge of or a passion for solving complex social issues in the healthcare space
• Comfortable working with remote first / distributed teams
• Your need to support your teammates outweighs the need to feed your own ego
• Gets executed excited about the fast pace of early stage startups
• Hunger to learn and improve

Responsibilities

• Establish a network of high quality B2B referral channels
• Identify, grow and nurture the network of Bento member referral partners needed to achieve member enrollment goals in Central California
• Utilize CRM tools and processes needed to effectively manage a pipeline of community partners from unqualified lead to partner
• Manage relationships to increase value of priority partners
• Establish a best-in-class partner management practice that drives effective ongoing communication and collaboration with Bento community partners
• Establish partner success roadmaps and contingency plans with each partner
• Ongoing monitoring and evaluation of each partner based on referral capacity potential and performance
• Collaborative problem solving with prioritized partners to further unlock Bento member referral growth opportunities
• Nurture relationships with community partners to be able to grow and expand Bento’s capabilities and opportunities
• Serve as a community based contact and resource for our highest value relationships with our health care plan partners, and regularly call on them and collaborate on community partnerships
• Identify opportunities for improved communication and data sharing with partner organizations that drive additional value and collaborate with Bento teams for product/processes implementation
• Over time, build a team of community engagement specialists in each of the target geographies

Benefits

• Company equity
• Great health insurance for you (fully company paid) and your family
• Dental and Vision insurance
• Unlimited PTO
• 401k matching program with 3% employer contribution
• $1k home office budget