Remote Community Manager

Summary

The job is for a Community Manager at the Sui Foundation, responsible for managing Telegram and Discord channels, engaging with the community, overseeing ambassadors and moderators, creating content, analyzing metrics, and handling crises. The role requires at least 3 years of experience in community management, with a focus on web3 and blockchain topics.

Requirements

Experience: Minimum of 3 years of experience in community management, with a strong focus on web3 and blockchain topics

Responsibilities

• Channel Management: Oversee and manage our Telegram and Discord channels, ensuring active and positive engagement. Create and implement strategies to grow and maintain a vibrant community
• Community Engagement: Develop and execute community engagement initiatives, including AMA sessions, events, and discussions. Address community inquiries, concerns, and feedback in a timely and professional manner
• Ambassador and Moderator Management: Recruit, train, and manage community ambassadors and moderators. Provide guidance and support to ensure they effectively represent our brand and uphold community standards
• Content Creation: Collaborate with the marketing and content teams to create engaging and relevant content for community channels. Develop educational materials and updates related to our blockchain projects
• Analytics and Reporting: Monitor and analyze community metrics to assess the effectiveness of engagement strategies. Provide regular reports and insights to the team to drive continuous improvement
• Crisis Management: Handle any potential community issues or conflicts with sensitivity and efficiency. Implement strategies to mitigate negative sentiment and maintain a positive community environment