Compliance Analyst

Summary

Join Credible's Compliance Team as a Compliance Analyst and contribute to a world-class compliance program. Conduct marketing and marketing partner reviews for compliance with various laws and regulations. Perform monthly transaction testing for compliance with financial regulations. Engage in internal and external communications, drafting and distributing compliance findings and reports. Process Data Subject Access requests and complete Financial Crimes investigations. Generate reports in various software and assist in policy and procedure management. Review legal requirements and apply them to business activities and external partners. Participate in compliance reviews, gather knowledge of business products and practices, and monitor remediation processes. Complete Financial Crimes intake and investigations, maintain compliance policies and procedures, and participate in consumer complaint response processes. Conduct blog monitoring and website reviews, and assist with various privacy initiatives and fair lending efforts. The role also involves APR/rate validation, adverse action notice reviews, and participation in compliance meetings and vendor engagement evaluations.

Requirements

• BA/BS in Business, Finance, Economics or related fields is preferred. A different degree with similar coursework considered as is equivalent work experience
• 2+ years of experience working in a financial services compliance function
• Skilled in professional writing including drafting of reports, emails, documentation, procedures, and other business correspondence
• Proficiency with spreadsheets, word processors, presentation programs, Salesforce, report building in a Loan Origination System, and data management will be extremely useful in our environment

Responsibilities

• Conduct marketing and marketing partner reviews for compliance with TILA, UDAAP/UDAP, the MAP Rule, ECOA, RESPA, and other applicable law, including using automated tools such as web crawling software, custom scripts, and appropriate applications of generative artificial intelligence
• Conduct monthly transaction testing for compliance with ECOA, FCRA, TILA, UDAAP/UDAP, various state disclosure laws, and other applicable law
• Internal and external communications, including drafting, publishing, and distributing compliance findings and narratives for front line business counterparts; reports for business management, compliance management, and executive consumption; and violation notifications to external partners, all while maximizing impact by driving swift and effective remediation of noted issues
• Process incoming Data Subject Access requests under applicable privacy statutes
• Complete Financial Crimes investigations pursuant to FACTA, the company’s Red Flags Program, and AML/BSA regulations as applicable
• Generate reports (filters, tables, etc.) in Excel, Salesforce, and Looker
• Assist in policy and procedure management
• Review and understand legal requirements and apply those requirements to activities conducted by the business and by external partners
• Participate in the compliance review process including review of documentation, transaction testing, review of products, marketing and marketing partner review, and/or review of insurance products
• Gather sufficient knowledge of business product(s) and business practice(s)
• Plan review and testing strategy
• Complete review and testing
• Generate findings
• Issue findings to the business
• Monitor remediation process
• Document the process, findings, and remediation process in our GRC system
• Complete Financial Crimes intake and initial investigation
• Participate in the maintenance of compliance policies and procedures
• Review existing policies and procedures
• Update policies and procedures as assigned
• Participate in the consumer complaint response process by thoroughly investigating complaints, issuing findings stemming from your review, and drafting responses to consumers
• Complete marketing and marketing partner monitoring
• Review hits provided by text matching software using RegEx code to filter and tag potential issues or by completing manual marketing and marketing partner reviews
• Generate findings
• Issue findings to the relevant business team or marketing partner
• Monitor remediation process
• Document the process, findings, and remediation process in our GRC system
• Blog monitoring and website review experience
• Utilize text matching software to review internal blog posts for compliance issues
• Periodically review Disclosures, Privacy Policy, and Terms of Use for compliance issues
• Assist with various Privacy initiatives as needed to include processing of DSARs, and implementation of any required procedure change due to new state privacy laws or changes in existing regulations or regulatory guidance
• Assist with data collection and validation
• Assist with regression testing
• Assist with matched pair testing
• Assist with drafting of annual fair lending report
• APR / RATE validation experience
• Assist with validation of Rates, monthly payment amounts, and APRs
• Complete periodic review for compliance with federal consumer protection law
• Participate in compliance meetings and collaborate with various business units
• Participate in the evaluation of proposed and existing vendor engagements to identify risk
• Generate written assessment of identified risk and potential mitigation strategies
• Other duties as assigned

Preferred Qualifications

• Banking or lending background and experience preferred
• The ideal candidate will come to Credible with existing knowledge of consumer financial protection law