PointClickCare is hiring a
Compliance Analyst

Summary

The job description is for a Compliance Analyst at PointClickCare, responsible for driving key initiatives related to privacy and compliance. The role involves identifying, analyzing, and simplifying compliance requirements across the US and Canada, developing policies, responding to inquiries, and working closely with various departments.

Requirements

• BA/BS degree
• 2-4 years of relevant work experience
• Extensive knowledge and experience in United States health and general privacy compliance requirements
• Demonstrated capacity to understand, compare, analyze, and communicate complex regulatory and business challenges
• Experience defining, drafting, and implementing policies and training materials
• Experience conducting ongoing privacy compliance and monitoring activities
• Demonstrated organization, facilitation, communication, and presentation skills
• Strong project management skills, including ability to think end-to-end and manage multiple priorities/projects simultaneously for multiple stakeholders
• Excellent interpersonal skills; a team player with ability to collaborate at all levels of the organization
• Strong analytical capability and problem-solving skills, with attention to detail
• Keen judgement, integrity, and tact
• Strong written and verbal communication
• Self-starter with the ability to work independently

Responsibilities

• Assist in the development of, and ongoing updates to, PointClickCare’s compliance policies, controls, and training materials
• Identify, communicate, and document privacy risks, privacy policy gaps, and privacy policy exceptions
• Stay informed of relevant regulatory and industry changes, trends, and best practices and assess the potential impact of these changes on PointClickCare
• Meet regularly with the Product Management and Clinical Solutions teams to ensure ‘privacy-by-design’ consistency in all PointClickCare services
• Assist in responding to internal and external privacy impact assessments, privacy questionnaires, and other privacy compliance questions
• Assist the Security and Trust team on all privacy-related matters encompassed within security assessments/audits (e.g., for HITRUST CSF, SOC 2 Type II, etc.)
• Assist the Security and Trust team in analyzing the privacy implications and reporting obligations associated with information security incidents/events
• Work with Cloud Operations and other data storage teams to ensure alignment with privacy policies and data retention policies
• Perform privacy risk/impact/compliance assessments of certain sub-business associates and other third-party service providers
• Assist with responses to data/records requests

Preferred Qualifications

• Privacy-related certifications desired (e.g., CIPP, CIPM, etc.)
• Familiarity with Canadian health and general privacy laws (e.g., PIPEDA, PHIPA, etc.)
• SaaS business experience
• Health information exchange experience

Benefits

At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $71,000 - $77,000 + bonus + benefits