Compliance Specialist

Summary

Join ABC Legal Services, a national leader in legal document filing services, as a remote team member based in Puerto Rico. We are a growing company with over 400 employees and offices nationwide. This role involves reviewing service events for compliance, educating process servers, investigating complaints, creating reports, and performing audits. The ideal candidate possesses excellent written communication skills, experience with Microsoft Office, and the ability to work remotely using Microsoft Teams. We offer competitive benefits including medical, dental, vision insurance, PTO, paid holidays, a referral program, and work-from-home flexibility.

Requirements

• High school diploma or GED required
• Excellent written communication skills, specifically professional email communication a must
• Ability to take concise and effective notes
• Detail oriented and able to learn a large amount of new information in a short amount of time
• Ability to train and work remotely using Microsoft Teams as a primary mode of communication
• Experience and proficiency with Microsoft Office

Responsibilities

• Review service events for compliance with ABC, court, and customer requirements
• Provide education and instruction to process servers regarding service requirements
• Investigate service complaints
• Create service complaint investigation reports
• Update and analyze process server review records
• Perform DCA required audits of process server logbooks
• Audit process server service event histories
• Perform other job-related duties as assigned

Preferred Qualifications

• 6-12 months relevant experience preferred
• Writing experience in a professional or higher education environment preferred

Benefits

• Medical, Dental, and Vision insurance
• PTO
• 10 paid holidays per year
• Referral program
• Work from home flexibility