Spring Health is hiring a
Compliance Specialist

Summary

Join our mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. As a Senior Compliance Specialist in Customer Security Assurance, you will assist with all matters relating to the Customer Security Assurance Program and support the overall Information Security compliance.

Requirements

• Bachelor’s degree plus 5+ years of experience in a compliance focused role
• MUST have demonstrated experience executing successful Customer Security Assurance Program
• Directly working with customers and internal stakeholders to assist with the customer questionnaire response
• Build and maintain comprehensive questionnaire library
• Support customers through their risk assessment process
• Experience with at least of the common security frameworks and regulations such as SOC2, HITRUST/HIPAA, ISO 27001
• Demonstrated understanding of emerging information security trends, including changes to security frameworks and regulatory requirements
• Self-starter, organized, efficient, and proactive
• Strong communication and cross organization collaboration skills

Responsibilities

• Develop, execute, and enhance the existing Customer Security Assurance Program
• Serve as the primary point of contact to triage and respond to client intake requests related to data privacy and security
• Assist with scheduling, delivery, and follow-ups with existing and prospective customers to ensure risk questionnaires and other risk assessments are completed in a timely manner
• Provide guidance and support to internal teams on customer-specific compliance requirements and best practices
• Prepare and deliver comprehensive compliance reports and documentation to customers as required
• Provide timely updates and escalations to leadership
• Use, manage and maintain the GRC tool for effective compliance initiatives and activities
• Perform internal information security risk assessments, document control deficiencies, and develop recommendations for improvement
• Develop required plans, policies, procedures and SOPs to support compliance assessments and build better security posture for Spring Health
• Conduct continuous monitor activities by regularly - documenting updates to artifacts, risk management, access reviews etc
• Think out of the box and develop solutions to bring more automation and efficiency

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons child care, back-up care, and elder care
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses