Conference & Travel Operations

Summary

Join Goalbook's Operations team as a highly organized and detail-oriented individual to manage essential behind-the-scenes functions. You will coordinate conference logistics, manage travel arrangements, handle legal contracts, ensure compliance, provide IT support, and contribute to overall office administration. This role requires strong communication, problem-solving, and entrepreneurial skills within a startup environment. The position offers a competitive salary, comprehensive benefits, flexible time off, and the opportunity to work remotely. Goalbook is committed to building a diverse and inclusive team, fostering a positive and supportive work environment.

Requirements

• 2+ years operations experience in a startup environment
• Highly organized - you desire to create order and consistency
• Detail oriented - you catch the small stuff and read the fine print
• Skilled in writing clearly and succinctly
• Entrepreneurial spirit and a doer - this is an extremely hands-on role
• Ability to handle confidential information with discretion

Responsibilities

• Coordinate logistics and operations for conferences and events, including registrations, travel bookings, sponsorships, AV equipment, shipments, and event management
• Provide live support and resolve conference logistics issues in real-time as needed
• Book restaurants and review contract terms and menu selections to ensure accuracy
• Prepare shipping labels and confirm shipment tracking and status
• Manage Goalbook’s travel platform, review and approve out-of-policy requests, reconcile travel expenses, and assist with resolving travel-related issues for team members
• Review incoming customer and vendor-related legal contracts
• Navigate state and local compliance requirements and assist with completing necessary forms
• Provide onboarding and IT support to team members
• Limited travel in this role is required, including for onboarding, professional development, and team events

Benefits

• 65-100k compensation range, based on experience and location
• Full medical, dental, and vision coverage
• Safe Harbor 401k matching
• Flexible time off policy
• Goalbook Family and Medical Leave
• Goalbook Universal Basic Income
• A truly motivated, passionate, and fun team. We’re collectively interested in helping you grow in your career