Chief of Staff

Summary

Join Nest Health as their Chief of Staff for Strategy and Policy, a key leadership role focused on delivering compassionate in-home healthcare. You will serve as a strategic partner to the executive leadership team, managing critical policy initiatives, government relations, and strategic planning. This role blends high-level policy development with stakeholder management and executive support to drive organizational growth, particularly within healthcare and Medicaid sectors. The position demands strategic thinking and operational execution to ensure organizational efficiency. Nest Health is a value-based care provider committed to making comprehensive care accessible to high-risk families. The company has received numerous awards and national recognition for its innovative approach to family-based, in-home, and virtual care.

Requirements

• Master's degree in Public Policy, Healthcare Administration, Business Administration, or related field
• 7+ years of experience in strategic roles within healthcare organizations, government relations, or policy development
• Demonstrated experience in Medicaid policy and healthcare strategy
• Experience working directly with executive leadership and boards of directors
• Track record of successful project management and operational excellence
• Expert knowledge of healthcare policy landscape, particularly Medicaid
• Strong strategic thinking and planning capabilities
• Excellent stakeholder management and relationship- building skills
• Superior written and verbal communication abilities
• Proven ability to navigate complex organizational dynamics
• Political acumen and government relations experience
• Ability to synthesize complex information into actional strategies
• Strong project management and execution skills
• Proficiency with Microsoft Office suite, particularly SharePoint, PowerPoint, and Excel
• Exceptional organizational and time management skills
• Ability to prioritize multiple competing demands and maintain attention to detail
• Strong problem-solving and analytical capabilities
• Discretion when handling confidential and sensitive information
• Travel to headquarters or other markets required
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Responsibilities

• Strategic Policy and Development and Planning
• Lead the development of 3-5 year policy and relevance strategy
• Design and implement state Medicaid policy approaches and health plan growth strategies
• Conduct comprehensive landscape analysis to identify emerging trends and opportunities
• Create strategic frameworks for organizational growth and market positioning
• Prioritize and strategically select funding opportunities and partnerships
• Contribute to strategic planning initiatives and assist with developing long- term goals and objectives
• Conduct research and analysis to support executive decision- making and present findings
• Government and External Relations
• Establish and maintain relationships with state and national government officials
• Represent the organization in policy discussions and forums
• Monitor regulatory developments and assess impact on organizational strategy
• Develop position papers and policy recommendations
• Coordinate cross- functional responses to policy changes
• Stakeholder Management
• Manage Board of Directors relations, including meeting preparation, communications, and strategic engagement ("caring and feeding")
• Oversee investor relations strategy and communications, including drafting updates and managing materials
• Support board and investor meetings, developing agendas, creating presentations, taking minutes, and ensuring follow- through
• Facilitate productive engagement between executive leadership and key stakeholders
• Develop and implement stakeholder engagement strategies
• Act as a liaison between the CEO and other departments, as well as external contacts
• Executive Leadership Support
• Orchestrate strategic time management for senior leadership team
• Understand CEO and COO priorities and act as air traffic controller through effective schedule management
• Plan and execute strategic conferences, high level meetings, and company- wide events
• Provide strategic context and recommendations for executive decision- making
• Function as a strategic connector between different organizational initiatives
• Facilitate Executive and Leadership team meetings, including proactively developing agenda, taking notes, and ensuring timely follow-up
• Assist with complex travel planning and logistics for executives
• Handle communications on behalf of founders, ensuring timely responses and appropriate prioritization
• Operations and project management
• Streamline administrative processes and create efficient systems
• Identify opportunities for optimization, including building and maintaining tracking tools
• Ensure careful documentation of discussions and meetings for longitudinal initiatives
• Maintain and organize company documents and files, including improving SharePoint organization
• Manage special projects across multiple domains, from requirements gathering to execution
• Monitor and report on key performance indicators (KPIs) to the executive team
• Write original materials for the CEO's office and company communications to employees and external platforms
• Ensure CEO and COO meetings have agendas, materials, and documentation
• Organizational Effectiveness
• Assess organizational culture and "read the room" to identify potential challenges
• Develop strategic planning processes that align with organizational objectives
• Ensure that strategic initiatives remain aligned with organizational mission and values
• Identify opportunities to improve cross- functional collaboration and efficiency

Benefits

• Employer-sponsored health, dental, and life options
• Unlimited PTO
• Family- centric health support with access to Lyric’s comprehensive services for urgent care, behavioral health, psychology, and pyschiatry for you and your entire family, including virtual veterinary care for your pets
• Company supported Parental Leave for both primary/non-primary care givers with options for a tiered return to work, and eligibility to receive additional hours PTO for Prenatal Care and Backup Childcare
• Receive reimbursement for work- related vehicle expenses, including commuting and travel costs, for staff who drive as part of their job responsibilities
• Opportunity to receive up to $3,000/year Tuition Reimbursement to support your educational and professional development by covering a portion of costs relating to fees, course materials, or other related expenses
• Employer sponsored short-term and long-term disability benefits to provide financial support in the event of illness or injury that prevents you from working
• Enrollment in 401 (k) Retirement Plan through Human Interest to help save for your future with flexible contribution options