Remote Construction Subject Matter Expert

Summary

Join Trunk Tools, a startup tackling the construction industry, as an experienced Construction Subject Matter Expert (SME) to improve the value of their AI-based product for construction professionals.

Requirements

• 10+ years of experience working on large commercial construction projects of various types (life sciences, pharma, multi-family, mixed use, retail, industrial, etc.)
• A background as a Construction Superintendent, Project Manager, and/or Project Engineer
• You’re passionate about the effects of machine learning, AI, and, LLMs to transform the construction industry
• You’re a construction tech early adopter, having extensively utilized construction project management tools (e.g. Procore, Autodesk, InEight, Kahua, etc.) and construction document management solutions (e.g. Sharepoint, ACC, etc.)
• You’ve played an active role in implementing multiple software solutions at construction companies where you’ve worked
• You are a team player who can work effectively in teams of technical and non-technical individuals. You are skilled at collaborating with diverse teams
• You can learn and drive outcomes with minimal supervision
• You have strong written and verbal communication skills
• You have a bias towards action, and gravitate toward environments where you can have outsized influence on the successful outcomes for customers and colleagues

Responsibilities

• Support Sales with tailored demos for customer needs and workflows
• Work with Sales to continually optimize the Sales-to-Implementations hand off
• Help train customers on how to use the product
• Review project-specific data to aid in document classification and testing to provide an excellent customer experience with the product
• Manage a portfolio of multiple projects at a time. This includes overseeing project deliverables and proactively identifying risks
• Operate as a “human-in-the-loop” to mine project-specific data for insights that can help customers be more proactive, stay informed, and operate more efficiently
• Consistently conduct experiments within the product to ascertain workflows and processes in construction where it can add value, and help tell that value story both internally and externally
• Work closely with the Product team to expand the value the product provides to customers in different roles and at different levels in construction organizations

Benefits

• A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters; currently we're 30 team members
• Competitive salary and stock option equity packages
• 3 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance!
• Learning & Growth stipend
• Flexible long-term work options (remote and hybrid)
• Free lunch provided in the office in NYC - you’ll never go hungry with us!
• Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation
• IRL / In-Person retreats throughout the year