Consultant - Clinical Operations

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Consultant or Senior Consultant in Professional Services. You will lead customers in implementing Veeva solutions (eTMF, CTMS, etc.), participate in requirement workshops, guide design decisions, and deliver training. Senior Consultants will also mentor team members. This remote position, based in the EU/UK near an airport, requires clinical trials or software implementation experience and some understanding of life sciences content management and compliance. Veeva offers various benefits, including stock bonuses, health and wellness programs, life assurance, and more.

Requirements

• Experience working in clinical trials with a demonstrated understanding of compliance considerations and processes
• AND / OR experience working on implementation projects as a consultant, business, or IT lead for at least one of the following solutions: eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments
• Some understanding of life sciences content management principles
• Some understanding of life sciences compliance and computer systems validation requirements
• Proven ability to work independently in a fast-paced environment
• Ability to travel as required
• Bachelor's degree or above
• Good communication skills in English
• Qualified candidates must be legally authorized to be employed in the European Union and the UK
• Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position

Responsibilities

• Lead life science customers in the rapid configuration and implementation of eTMF, CTMS, Site Connect, Study Training, Study Startup, and Payments solutions
• Participate in workshops to discuss requirements with customers
• Guide customers toward best design decisions
• Document design decisions
• Monitor Veeva Vault configuration to ensure the matching with the agreed design
• Support customers in validation activities and write validation documentation
• Deliver onsite or remote training
• Submit product enhancement requests based on project experience
• Ensure customer success from beginning to end of the engagement lifecycle
• Have fun and work with an awesome team!

Preferred Qualifications

• Direct experience with systems such as Veeva Vault, ePharmaSolutions, PhlexEview, WingSpan, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, BioClinica CTMS, IMPACT CTMS, Medidata CTMS, GoBalto, or other clinical technologies
• Life-science or computer science-related degree
• SaaS/Cloud experience
• Experience in demoing software applications in product pre-sales
• Experience in services delivery management
• Fluency in one or more of the following languages: German, French, Italian or Spanish

Benefits

• Stock bonus %
• Health & wellness programs
• Life Assurance
• Veeva charitable giving program
• Free lunch on Tuesday in the Veeva office
• Additional annual leave over Christmas break