Content Design Manager

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DocPlanner

πŸ“Remote - Poland

Job highlights

Summary

Join Docplanner as a Content Design Manager and lead a team of content designers, shaping the product narrative and ensuring a consistent user experience. You will define content strategy, manage projects, collaborate with cross-functional teams, and analyze user data to optimize content impact. This role requires extensive experience in UX writing, content design, and team management within a fast-paced environment. Docplanner offers a remote-friendly work model, flexible hours, generous paid time off, comprehensive health benefits, professional development opportunities, and a supportive work-life balance.

Requirements

  • 7 years of experience in UX writing, content design or other product content roles in a fast-paced environment
  • At least 2 years of experience in managing and mentoring a team
  • Proven track record of leading and delivering impactful content design projects in complex, consumer-facing international businesses, solving difficult product challenges across multiple platforms, services, and use cases
  • Empathetic leader who challenges directly and cares personally
  • Exceptional communication and cross-functional collaboration abilities
  • Clear and transparent communicator who keeps things simple and focuses on outcomes and results
  • Strong analytical skills and a data-driven mindset, with proficiency in analytics and product adoption tools

Responsibilities

  • Oversee and mentor a team of content designers across the Docplanner product suite, empowering them to create impactful, user-centered content
  • Support their career growth with regular check-ins and performance reviews, and actively contribute to team expansion through recruiting and onboarding new talent
  • Define the content design strategy and initiate discipline-related projects and initiatives, such as content audits, pattern definition, content operations, content governance
  • Lead strategic content design projects by defining tasks, allocating resources, and following up on progress
  • Foster collaboration with cross-functional teams, including Product, Design, Marketing and Customer Success
  • Analyze user data to identify gaps in education and engagement, adjusting strategies accordingly
  • Manage content flows in partnership with the Customer Marketing team to ensure consistency across all user touch points
  • Oversee the development of in-product communications and content that drives onboarding, feature adoption and user engagement

Preferred Qualifications

Bonus points if you have experience in content marketing, product marketing, or related fields, ideally within a PLG SaaS environment

Benefits

  • Share options plan after 6 months of working with us
  • True flexibility and work-life balance
  • Remote or hybrid work model with or hub in Warsaw
  • Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly)
  • 20/26 days of paid time off (depending on your contract)
  • Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate)
  • Private healthcare plan with Signal Iduna for you and subsidized for your family
  • Multisport card co-financing for you to have access to sports facilities across Poland
  • Access to iFeel , a technological platform for mental wellness offering online psychological support and counseling
  • Free English classes

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