Remote Content Integration Advisor

Summary

Join PressReader's Content Integration Team as a permanent full-time Content Integration Advisor and contribute to the company's success by coordinating technical specs, guiding publishers through testing processes, and providing support to staff, partners, and clients.

Requirements

• Excellent oral and written communication skills with a strong command of the English language
• Strong organizational skills and prioritize tasks effectively
• Exceptional analytical and listening skills
• The ability to be highly flexible and resilient in the face of change and challenges
• Efficiency working in a team and ability to be self-sufficient requiring minimal supervision
• A strong ability to take initiative and demonstrate proactivity
• Proficiency in a Microsoft Windows Environment (legacy and current OS)
• A knowledge of basic networking protocols such as FTP, HTTP, DHCP, DNS, TCP/IP
• Experience with Adobe PDF software (Creative Suite an asset)

Responsibilities

• Configure production and processing of digital newspapers and magazines replicas from around the world
• Execute quality control and assurance measures adhering to Service Level Agreements
• Provide technical support and services to our international clients and publishing partners
• Create and maintain information and data in our systems and catalogs
• Set up title restrictions, pricing, catalog metadata and embargoes
• Liaise and collaborate with multiple internal and remote departments and teams
• Test and launch new titles and e-paper projects
• Negotiate project details with publishers on operational and technical levels
• Relay technical specifications and requirements to publishers while guiding them through PR Testing process
• Configure and support PressReader proprietary content processing software
• Maintain and manage information and data quality in systems and catalogs
• Communicate with publishers via email, telephone and video conference
• Provide decision-making support to company staff and partners on publisher issues

Preferred Qualifications

• Have a Certificate, Diploma or Degree in Information Technology, Computing Science, Digital Communications or related field
• Understand the publishing industry, digital and print media and/or journalism
• Have a second language both oral and written (Spanish, French and/or Chinese)
• Have the knowledge of programming, scripting, databases or networking

Benefits

• 100% employer-paid health, dental, and vision benefit plan
• 15 paid vacation days to start
• Health and wellness days
• Bereavement days
• Reimbursements for professional training and membership in professional associations
• Fitness subsidy