Content Production Manager

Summary

Join Headway, a company revolutionizing mental healthcare access, as their Content Production Manager. You will be pivotal in creating and streamlining the content production process, coordinating workflows, ensuring deadlines are met, and improving production efficiency. This role involves managing the content calendar, acting as a liaison between strategy, creators, and stakeholders, and managing a team of freelance writers and editors. You will also identify and test new distribution channels and partner with cross-functional teams. The ideal candidate possesses 5-8+ years of experience in content production, strong organizational and project management skills, and excellent communication abilities. Headway offers a competitive salary, comprehensive benefits, and a remote work option.

Requirements

• Have 5-8+ years of experience in content production, distribution, project management, or operations, ideally in a marketing or media environment
• Have strong organizational and project management skills, with the ability to manage multiple priorities
• Be an excellent communicator and collaborator as this is a highly cross-functional role
• Have experience working with project management tools (e.g., Asana, Wrike) and content management systems (Builder experience a plus)
• Have an ability to analyze efficiency data, present progress, and drive data-backed improvements

Responsibilities

• Manage the full content production cycle for Content Marketing, from writing briefs and tracking assignment to ushering content to final delivery and distribution
• Create and enforce Standard Operating Procedures (SOPs) for production, in partnership with key stakeholders
• Manage a team of freelance writers and editors, and partner with designers to bring content to life
• Identify and test new distribution channels and partner with cross-functional channel owners to ensure relevant content is distributed to the right audiences at the right time
• Set quarterly goals to enhance departmental efficiency and report on production timelines, team performance, and operational improvements
• Identify bottlenecks in production workflows and implement improvements based on efficiency metrics and stakeholder feedback
• Partner with content creators, editors, and designers, as well as teams in Product Marketing, Communications, Lifecycle, and others to ensure seamless execution of content plans
• Partner with strategic Content Marketing Managers to execute content optimization projects, such as CTA testing, interactive content, and producing video or other new media types

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development