Contracts Manager

Summary

Join bswift as a Contracts Manager and play a key role in the Legal Department, supporting the full contract lifecycle for direct and channel sales. You will draft, review, and negotiate agreements, manage the contract lifecycle using IronClad, and ensure effective communication of contract terms. Collaboration with legal and business stakeholders is crucial, as is continuous improvement of contracting processes. This position requires a Bachelor's degree, 5+ years of contract experience (2+ years with SaaS contracts), and strong communication and organizational skills. bswift offers a competitive compensation and benefits package, including comprehensive health benefits, retirement savings plans, professional development opportunities, and a supportive, remote-first work environment.

Requirements

• Bachelor's degree in business administration or related field required, or equivalent work experience
• A minimum of 5 years of working with contracts and at least 2 of which is primarily with SaaS contracts, at a law firm or in-house legal department
• Time management, project management, prioritization and organization skills
• Commitment to professionalism and personal growth, with a strong sense of collaboration and teamwork as a path to success
• Flexibility in a face-paced and decentralized work environment
• Ability to scale and grow with an organization
• Ability to prioritize, manage and execute numerous projects simultaneously
• Excellent communication (oral and written) skills, judgment and diplomacy
• Familiarity with Contract Lifecycle Management or digital contracting software
• Excellent sense of humor

Responsibilities

• Draft, review and negotiate standard agreements including new service agreements, renewal agreements, NDAs, DPAs, BAAs and SOWS, working closely with Customer Service, Sales and Legal Department personnel
• Manage contract lifecycle as a super user of CLM tool, IronClad, including contract generation, non-standard term approval, contract signature and archiving (cross trained with bswift’s Corporate Paralegal)
• Manage the commercial legal matters ticketing queue in Salesforce (cross trained with bswift’s Corporate Paralegal)
• Ensure that terms of executed contracts are communicated to relevant team members
• Support ongoing work building and maintaining knowledge management in respect of customer contracting
• Collaborate with bswift’s attorneys to assess and address any identified risk
• Interpret and assess executed customer agreements to quickly identify the issues that need either a business or legal decision
• Take a continuous improvement perspective on the Legal Department by drafting and managing customer contracting playbooks, creating templates, and managing updates to and tracking of bswift’s own SaaS Terms & Conditions
• Other duties as assigned

Preferred Qualifications

• Experience with Salesforce, DocuSign and IronClad (or another CLM)
• Project Management Certification
• Contracts Manager Certification
• Prior healthcare or benefits administration experience is a plus

Benefits

• Comprehensive Health Benefits : Access to health, dental, and vision plans to support your wellness and that of your family
• Competitive Compensation : A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles
• Remote first, Office friendly environment! No time to commute? No problem!
• Retirement Savings Plans : Options to help you plan for a secure financial future with employer-sponsored retirement savings programs
• Professional Development : Opportunities for career growth, including training and access to resources to support your career progression
• Supportive Culture : A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued
• Employee Wellbeing Initiatives : Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work