Lifecycle Specialist, Contracts Management

Summary

Join Remote as a Lifecycle Specialist - Contracts Management and make a difference in the global employment space. You will ensure contract-related activities for Remote's external employees and clients are legally compliant and provide a superior employee experience. Reporting to the Employee Lifecycle Manager, you will oversee employee lifecycle events, manage contract modifications, collaborate with stakeholders, and develop internal documentation. This fully remote position offers a competitive salary, flexible hours, and various benefits. The ideal candidate possesses HR experience, strong communication skills, and proficiency in managing employee lifecycle events across multiple jurisdictions. Remote embraces AI while prioritizing human creativity and authenticity.

Requirements

• Experience as an HR Advisor, HR Operations, or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle
• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions
• Exhibit the ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, provide practical solutions and effectively communicate recommendations to clients and internal stakeholders when operating in ambiguous and unfamiliar environments
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices
• Demonstrate efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed
• Proactive and self-motivated with a strong sense of ownership and accountability
• Exhibit a keen interest in documentation and asynchronous working
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite

Responsibilities

• Oversee and resolve end-to-end employee lifecycle events across 80+ international jurisdictions, emphasizing an exceptional employment experience for Remote’s clients and their employees
• Manage all modifications to Employment Agreements for both internal and external employees of Remote including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team
• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders
• As a Specialist, provide sound guidance and manage clients' requests on various HR matters acting as a trusted consultant to clients and employees
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations
• Process employee lifecycle events on Remote’s internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Offboarding, Time and Attendance amongst other verticals, to ensure all aspects of the employee lifecycle pertaining to the employment terms are administered correctly and promptly
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Preferred Qualifications

• Experience working in a remote setting, hyper-growth start-up culture is a plus
• It's not required to have experience working remotely, but considered a plus

Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (we are async )
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces