Contracts Manager

Summary

Join Massive Rocket, a fast-growing Braze & Snowflake agency, as their Contracts Manager. You will be responsible for the entire client and vendor contract lifecycle, including MSAs, SOWs, and DPAs. This critical role requires managing contract negotiations, ensuring compliance, and streamlining internal processes. The ideal candidate possesses strong legal and commercial acumen, excellent communication skills, and experience in a tech or agency environment. Massive Rocket offers a 100% remote work environment, career progression opportunities, and a supportive culture. The company is looking for someone with 5+ years of experience in contract management and a relevant bachelor's degree. A contract management certification is preferred.

Requirements

• 5+ years of experience in a commercial contract management, legal operations, or contracts advisory role (preferably in tech, digital, or consultancy environments)
• Proven ability to manage and negotiate high-volume, multi-jurisdictional agreements in a tech, consultancy, or agency environment
• Sound understanding of legal and commercial risk, particularly within services-based agreements
• Strong drafting skills and the ability to simplify complex legal terms into actionable commercial language
• Excellent communication skills and stakeholder management, with confidence working across Operations, Sales, Delivery and Finance functions
• Comfortable operating autonomously in a fast-paced, high-growth environment
• Proficiency in contract lifecycle tools (e.g. PandaDocs, DocuSign CLM, Ironclad, or equivalent), as well as Microsoft Office, Google Workspace and collaboration platforms like Confluence or similar
• Experience working with international clients and procurement teams and vendor onboarding processes
• Bachelor’s degree in Law, Business, Finance or a related field (JD or legal training is a plus)

Responsibilities

• Manage the end-to-end contract lifecycle for MSAs, SOWs, LOIs, DPAs and related documentation
• Partner with internal stakeholders across Delivery, Operations, Sales and Finance to ensure contractual alignment with strategic, commercial and compliance requirements
• Lead the negotiation of commercial terms with clients and vendors, balancing legal risk with business opportunity
• Serve as the primary liaison with client procurement teams, managing redlines, legal escalations and compliance queries
• Draft, review, and revise commercial and operational contract language to meet company standards and client expectations
• Develop and improve internal templates, playbooks and processes to streamline contract creation and review
• Support contract data management, tracking obligations, renewals and compliance requirements across global jurisdictions
• Ensure accurate and timely execution, storage, and reporting of contracts and amendments using contract management tools
• Provide training and guidance to internal teams on legal terms, workflows, and contract interpretation

Preferred Qualifications

• Contract management certification (e.g. CCCM, CPCM, or equivalent)
• Experience working in global or regulated environments (e.g. education, financial services, public sector)

Benefits

• Fast-moving environment – you will never stop learning and growing
• Supportive and positive work culture with an emphasis on our values
• International presence – work with team members in Europe, the US, and around the globe
• 100% remote forever
• Career progression paths and opportunities for promotion/advancement
• Organised team events and outings