Counsel, Data Protection & Product

Summary

Join Dialpad's Legal team as a Data Protection and Product Counsel! You will provide critical legal counsel, focusing on data protection and product issues, advising on global data protection laws (GDPR, CCPA, etc.), and driving improvements in compliance. Collaborate with various teams (Engineering, Sales, Marketing, etc.) to ensure legal compliance and scalability. Prepare documentation, support commercial and customer-facing teams, and advise on complex product development issues. This role reports to the Assistant General Counsel and is based in San Ramon, CA (preferred) or remotely in the U.S. The ideal candidate possesses a J.D., a U.S. law license, and 6-8 years of data protection experience.

Requirements

• J.D. from an ABA accredited law school
• License in good standing to practice law in a U.S. jurisdiction
• 6-8 years of substantive experience with data protection strongly represented
• In-house experience or law firm experience advising clients on data protection and regulatory matters

Responsibilities

• Proactively and critically evaluate Dialpad’s compliance posture across myriad product features—including AI, VoIP, and messaging—and drive improvements in line with business priorities
• Understand, keep abreast of, and advise on global data protection, consumer protection, and telecommunications laws relevant to Dialpad’s products, including GDPR, EU AIA, CPRA, HIPAA, FCC, and FTC
• Assist in driving scalability in legal operations through automation and process improvements
• Communicate clearly, concisely, authoritatively, and persuasively orally and in writing, without manager supervision, to internal and external audiences
• Prepare documentation, records of processing activities, data protection impact assessments, and regulatory filings in the US and abroad
• Support Dialpad’s Commercial Legal team by consulting on negotiation positions for Data Protection Agreements, Business Associate Agreements, and other privacy-related commercial agreements and provisions
• Support Dialpad’s Sales & Customer Care teams by joining customer calls as a subject matter expert
• Support Dialpad’s Security team in implementing the legal infrastructure needed to support industry standards such as ISO, PCI, and HITRUST
• Advise on complex issues emerging from the development and marketing of products and technologies including privacy, data security, and consumer protection by researching regulatory requirements and analyzing potential legal risks
• Contribute to creating, improving, and enforcing data privacy policies, standards, and practices that are compliant with global legal requirements, by collaborating with stakeholders throughout the organization
• Develop internal and external communications that turn complex regulations into understandable guidance

Preferred Qualifications

Background in tech-forward lawyering; SaaS, AI, and telecommunications a plus

Benefits

• Flexible time off and great options for medical, dental, and vision plans for all employees
• Monthly stipend to help cover your cell phone bill, home internet bill
• Reimbursement for gym membership costs
• Reimbursement for expenses related to professional development, up to an annual limit per calendar year