Course Consultant

Summary

Join Think Academy US as a Part-Time Course Consultant and provide expert guidance and personalized support to parents. This remote position requires strong communication and problem-solving skills to address client needs effectively. You will participate in training, engage potential clients, build parent relationships, and develop plans to meet enrollment targets. The ideal candidate possesses a Bachelor's degree (preferably in education-related fields), experience in education, sales, or customer service, and fluency in English and Chinese. Think Academy offers flexible remote work, performance-based commission, paid training, and professional growth opportunities.

Requirements

• Bachelor's degree required
• Fluent in both English and Chinese, with strong communication skills and the ability to effectively engage with parents and students
• Demonstrate a high level of responsiveness to tasks and deadlines; maintains a professional and solution-oriented mindset
• Flexible schedule with availability for 20-30 hours per week, including evenings and weekends as needed
• Excellent teamwork and collaboration skills; proactive and resourceful in problem-solving and addressing client needs

Responsibilities

• Participate in training sessions to fully understand the company’s educational products and user needs
• Effectively address client inquiries about course offerings, schedules, teaching methods, and registration processes
• Engage potential clients through various communication channels (phone, email, social media) to introduce courses and highlight the institution’s value
• Build strong relationships with parents by understanding their children’s academic needs and recommending suitable programs
• Develop and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates
• Monitor sales performance and continuously refine approaches to achieve optimal results
• Collaborate with academic, marketing, and operations teams to ensure smooth integration between enrollment and program delivery

Preferred Qualifications

• A degree in Teaching, Education, or Mathematics is preferred
• Prior experience in the education industry, sales, or customer service above 1-2 years is preferred
• Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns

Benefits

• Flexible Remote Work : Work from anywhere that suits you best!
• Performance-Based Commission : Rewarding hard work with extra earnings
• Paid Training : We invest in your success from day one
• Professional Growth : Sharpen your communication, strategic thinking, and problem-solving skills through hands-on, real-world experience
• Pay : $19-$22/hr