Manager, Sales & Account Management

Summary

Join Moodle, a global leader in open-source learning management systems, as a strategic leader for Sales & Account Management in the U.S. Public Sector. Lead and mentor a team, driving growth and exceeding targets in a complex market. Develop and execute strategic go-to-market plans, overseeing full-cycle sales and building key account partnerships. Champion Moodle's solutions, ensuring client success and long-term value. Collaborate cross-functionally with product, marketing, and customer success teams. This role requires strategic thinking, hands-on sales execution, and strong leadership skills.

Requirements

• Experience leading high-performing sales or account management teams, with a strong track record of exceeding targets, motivating others, and driving accountability
• Ability to ‘own the room’ - whether that's with clients, internal teams, or cross-functional stakeholders - and how you’ve used that presence to advance deals, influence outcomes, and inspire your team
• Success in driving complex sales or partnership strategies, particularly those involving multiple stakeholders, long sales cycles, or enterprise-level solutions
• Ability to navigate ambiguity and think strategically - how you’ve identified opportunities, solved tough challenges, or shifted priorities to align with evolving business needs
• Approach to relationship building - how you’ve earned trust, demonstrated value, and created lasting impact with clients, partners, or internal teams

Responsibilities

• Inspire, mentor, and support a team of sales and account managers to achieve strong results in a complex, mission-driven market
• Set measurable KPIs and performance expectations, while actively coaching and developing individual and team capabilities
• Design and implement strategic GTM plans to win new business and grow existing relationships within government, education, and nonprofit sectors
• Oversee full-cycle sales across multi-stakeholder, high-value opportunities, ensuring consultative engagement and value alignment
• Serve as the executive sponsor for key accounts, building trusted partnerships with senior decision-makers to support long-term success
• Champion the use of Moodle’s learning solutions to drive meaningful outcomes, increase engagement, and improve retention
• Uphold CRM best practices, maintain accurate forecasts, and ensure pipeline health through rigorous execution and data-driven oversight
• Partner with Product, Marketing, Customer Success, and Services teams to deliver a seamless, high-impact experience for every client
• Design and execute sales plans aligned with Moodle’s revenue and growth goals
• Maintain deep understanding of the competitive landscape and evolving customer needs
• Use data and insights to identify new business opportunities and inform strategic decision-making
• Manage large, multi-stakeholder enterprise deals with a consultative, value-based approach
• Meet and exceed quarterly and annual revenue targets across new logo acquisition and existing account expansion within federal, state, and local government agencies, and DoD
• Develop and execute strategic go-to-market plans for the US Public Sector segment in collaboration with the Marketing Team
• Track performance against KPIs and targets
• Deliver regular forecast and performance updates to senior leadership
• Use data to identify areas to improve deal velocity, team effectiveness, and conversion rates

Benefits

• Taking on a genuinely flexible, distributed role, working from anywhere in the world
• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
• Working with a global team on a worldwide platform and making a real difference