Creative Account Coordinator

Summary

Join VERB, a digital marketing and technology agency in Halifax, as a Creative Account Coordinator! This role provides essential support to the Production Manager and Creative team, acting as a liaison between internal teams and the client to manage creative workflow. You will coordinate projects, manage assets, create and manage tickets in Workfront and Jira, and work directly with clients. Responsibilities include managing expectations, providing updates, assisting with Jira management, capturing meeting notes, ensuring task completion, organizing client folders, maintaining status sheets, reviewing timelines, and providing backup coverage. The ideal candidate has 1-2 years of experience in creative workflows or project coordination, post-secondary education, and excellent communication and time management skills. VERB offers fantastic benefits including vacation time from day one, an annual travel credit, and various perks.

Requirements

• 1-2 years of experience, ideally with exposure to creative workflows or project coordination
• Post-secondary education in marketing, advertising, business, communications, public relations
• Demonstrated ability to manage internal teams
• Must have an interest in digital media and technology and continuously demonstrates a willingness to learn
• Highly proactive and demonstrates initiative to find creative solutions to problems
• Excellent time management skills and proven ability to maintain professionalism and punctuality with internal and external stakeholders
• Strong attention to detail
• Excellent written and verbal communication

Responsibilities

• Coordinate with internal teams and the client to ensure project alignment and timely execution
• Manage creative assets for approval, ensuring they meet client requirements and brand standards
• Create and manage tickets, facilitating the flow of work from Workfront to Jira
• Work directly with clients to manage expectations for delivery and provide updates on project progress
• Assist in Jira management and general project management responsibilities, with a focus on creative tasks
• Capture internal and external meeting notes and circulate to appropriate stakeholders
• Ensure tasks have been completed based on information provided by the client
• Organize and maintain client folders to keep track of all client documentation, especially related to creative assets
• Maintain client status sheets and ensure to stay on top of outstanding items and tickets within Jira
• Review timelines, flagging concerns for resourcing overages
• Responsible to act as backup and cover projects when other team members are on vacation, as required

Preferred Qualifications

• Experience in graphic design, screen arts, web design, or equivalent a bonus, but is not necessary
• Knowledge of print and web production procedures is an asset, but not a requirement

Benefits

• 80% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
• A healthy living account
• Company matching RRSP program
• Top up for Parental/Pregnancy leave
• Remote and flexible work arrangements
• Transit and fitness discounts
• Recreational sports teams
• Learning and development opportunities with a multitude of resources
• Internal recognition programs
• Vacation time available on day one (not to mention an extra bonus week during the holidays)
• An annual travel credit (for non-work related travel)
• Free office snacks and drinks to keep you energized when you’re around