Creative Ops Lead

Summary

Join Superside as a Creative Lead and elevate our creative systems, toolkits, and templates using your Figma expertise. This role within the Delivery & Operations team focuses on optimizing new accounts, accelerating delivery, and enhancing quality. You will build scalable Figma toolkits, systemize design processes for 300+ global creatives, and translate pain points into creative system solutions. Collaborate with various teams, support toolkit roll-out and training, and stay updated on automation tools and system trends. If you excel in Figma, thrive on automation, and are passionate about empowering others through tools and training, this is the ideal role for you.

Requirements

• Advanced mastery of Figma - component structures, variants, tokens, auto layout, libraries, and plug-ins
• Strong working knowledge of Canva and Adobe Suite (Photoshop, Illustrator, InDesign)
• Proven track record of improving creative team efficiency without sacrificing quality
• Experience implementing or using plug-ins, scripts or automation tools to reduce manual work and increase speed
• Strong system-thinking and ability to translate complex workflows into clear, scalable creative solutions
• Experience building or contributing to design systems, toolkits or creative onboarding packs for marketing or internal teams
• Comfort presenting and explaining toolkits to both creative and non-creative stakeholders
• Passion for operational excellence and making creative teams faster, better, and more consistent

Responsibilities

• Build high-quality Figma toolkits and scalable templates for new and existing customers, ensuring speed, consistency and quality
• Lead creative system onboarding for new customer accounts (e.g., Meta, Shopify), helping their design needs become Superside-ready
• Identify and solve inefficiencies in creative workflows using plug-ins, automation tools, or manual process optimization
• Convert Figma systems into Canva and Adobe templates where needed, ensuring format fidelity and usability across platforms
• Audit and improve existing design systems and asset libraries (e.g., Digital Ads, Social, Email) for wider adoption and better UX
• Collaborate closely with Project Managers, Creative Directors, and cross-functional teams to translate pain points into creative system solutions
• Support the roll-out and training of new toolkits and templates across global creative teams
• Stay ahead of the curve on automation tools, Figma plug-ins, AI integrations, and system trends that can uplift creative operations

Preferred Qualifications

• Familiarity with Creative automation tools like Storyteq, Bannerflow, Celtra and/or AI tools like ChatGPT, MidJourney
• Experience in stakeholder collaboration or solutioning across sales, marketing, or customer onboarding teams

Benefits

• Remote-first
• Fully committing to our customers by hiring top talent and collaborating seamlessly across time zones
• Global team, local impact
• High performance, low ego
• Impact meets opportunity
• Grow fast. Lead well