Sales Strategy and Ops Lead

Summary

Join Sword Health, a Forbes Best Startup Employer, and become our Sales Strategy and Operations Associate. You will be a key player in our commercial success, acting as the central nervous system for deal execution. Collaborate with Sales, Legal, and Finance teams to streamline processes, implement global strategies, and execute effective agreements. This high-impact role demands a proactive problem-solver who thrives in fast-paced environments and is passionate about building scalable processes. You will accelerate sales cycles, manage sales technology, drive process excellence, champion AI integration, ensure data fidelity, and manage sales forecasting. Sword Health offers a stimulating environment, career development, competitive salary, flexible hours, remote work options, and access to a health and well-being program.

Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, or a similar function, preferably within the SaaS or Health technology industry
• Proven experience in sales forecasting, strategic planning, and performance analysis
• Deep expertise in CRM and CPQ tools (Salesforce experience is highly preferred)
• A strong understanding of SaaS or Health Technology business models, pricing strategies, and revenue recognition principles
• Proven ability to work cross-functionally and build strong relationships with Sales, Legal, and Finance stakeholders
• An analytical, strategic and process-oriented mindset with a track record of improving and scaling commercial operations

Responsibilities

• Accelerate Sales Cycles: Drive the end-to-end sales process, proactively identifying and removing friction points to increase the velocity of deals moving through the pipeline. Serve as the trusted advisor and subject matter expert for the Sales team on deal structuring, pricing, and contract negotiations. You will manage the process from initial quote to final signature
• Manage Sales Technology: Take full ownership of the CRM (Salesforce) and other sales tools, ensuring they are configured, maintained, and optimized to support the sales team's workflow and reporting needs
• Drive Process Excellence: Continuously identify opportunities to streamline and automate sales workflows. You will develop and document best practices to build a scalable foundation for a world-class commercial function
• Champion AI Integration: Evaluate and implement AI-powered tools to enhance deal analysis, contract review, and process automation, bringing cutting-edge efficiency to our operations
• Ensure Data Fidelity: Guarantee the absolute integrity of all commercial data, ensuring data flows accurately to downstream systems for reliable reporting and forecasting
• Manage Sales Forecasting: Take a leading role in the sales forecasting process, collecting data, analyzing trends, and providing accurate forecasts to senior leadership. You will work to improve forecast accuracy and predictability

Preferred Qualifications

• Experience in the digital health or health tech space
• Demonstrated success in implementing AI tools to drive efficiency in a sales
• A proactive and independent work style, with the ability to manage multiple priorities and navigate ambiguity in a high-growth setting

Benefits

• A stimulating, fast-paced environment with lots of room for creativity
• A bright future at a promising high-tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class