StackAdapt is hiring a
Creative Services Manager

Summary

The job is for a Manager, Production & Quality at StackAdapt, a remote-first company specializing in multi-channel advertising. The role involves managing a team of creative professionals, optimizing workflows, and ensuring timely project completion. The candidate should have 3-5 years experience in a people manager role within the creative or advertising industries.

Requirements

• Minimum of 3-5 years experience in a people manager role within the creative or advertising industries, ideally specializing in digital executions or creative resourcing
• Proven track record of managing creative teams and delivering successful projects on time and within budget
• Strong leadership skills with the ability to inspire and motivate a diverse team, while mentoring and developing team members’ skills
• Possess a curious and analytical mindset with proficiency in project management software and digital advertising platforms, enabling data-driven decisions to optimize production processes
• Comprehensive knowledge of the programmatic and advertising industries, technologies, and processes
• Proven experience managing client and vendor relationships
• Exceptional verbal and written communication skills including ability to convey complex ideas clearly and persuasively to various stakeholders
• Strong interpersonal skills for effective collaboration with team members, clients, and senior management

Responsibilities

• Lead, develop, and mentor a team of creative professionals including graphic designers, motion designers, developers, and other creative roles
• Set clear performance expectations, provide regular feedback, and conduct performance reviews
• Effectively forecasting, allocating, and monitoring staff resources based on skills, interests, and workload to ensure all projects are completed on time, on spec, and to the highest quality
• Overseeing and proactively improving workflows for briefing, creative development, resourcing, scheduling, quality control, reviews, sign-off, and asset delivery
• Oversee and streamline communication, manage rush requests, and handle escalations for a high-volume creative team, ensuring efficient workflow and timely project completion
• Sourcing, evaluating, negotiating rates, and managing vendors to fulfill production needs or expand services
• Monitor and motivate through the impact of change initiatives and adjust strategies as needed

Benefits

• Highly competitive salary + commission structure
• RRSP matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!