Credits Lead

Summary

Join Grow Therapy as their Credits Lead and take ownership of multiple RCM operational functions, driving performance based on key KPIs. You will develop and execute strategies for significant gains against these KPIs, perform root cause analysis to resolve operational performance issues, and lead special projects to improve processes. This role also involves organizational design for your team, developing a hiring plan, and working cross-functionally to validate overpayments strategies. The ideal candidate possesses 3+ years of experience in healthcare overpayments, a deep understanding of KPIs, strong problem-solving skills, and thrives in a fast-paced environment. Grow Therapy offers a competitive salary, comprehensive health insurance, flexible working hours, flexible time off, and various wellness benefits.

Requirements

• Experience : 3+ years of experience directly working on overpayments for a Healthcare Organization
• Operational Performance: Deep understanding of the most important KPIs and ability to pull all available levers to improve performance most effectively
• Problem-Solving: Able to see the biggest pain points that are hindering operational performance and come up with corresponding solutions
• Agile: You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge
• Team Player : You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement

Responsibilities

• Own multiple RCM operational functions and be responsible for driving performance based on key KPIs
• Develop and execute strategies to make significant gains against KPIs you’re responsible for
• Perform root cause analysis leveraging data on large issues that are inhibiting operational performance and develop recommendations to resolve
• Own organizational design for your team, develop a hiring plan based on anticipated growth and determine which roles are most critical to hire when
• Lead select special projects related to improving processes to increase efficiency and team outcomes
• Work cross-functionally with several internal teams to validate our overpayments strategy and design new workflows to support the Team’s development

Preferred Qualifications

Preferred if experience is with Revenue Cycle Management and within the behavioral healthcare space

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities