Employment Hero is hiring a
CRM Specialist

Summary

The job description is for an Outreach Sales Tool Specialist at Employment Hero, a fast-growing SaaS unicorn. The role involves creating and refining sales sequences using Outreach, understanding data integration, staying updated with digital landscape changes, assisting with reporting and optimization of campaigns, and working closely with sales leadership to create new sequences.

Requirements

• Proven experience with Outreach or similar sales automation platforms
• Strong analytical skills and the ability to interpret data to make informed decisions
• Excellent written and verbal communication skills
• Familiarity with CRM systems and MarTech stacks
• Ability to work independently and as part of a remote team
• Knowledge of email marketing best practices and compliance regulations
• Willingness to take ownership
• A creative problem solver and critical thinker, with great attention to detail
• Degree qualified in marketing or a related field (desired)
• 3-7 years experience in a Direct marketing or related professional environment
• Comfortable and confident surfacing opportunities, explaining your ideas, taking briefs, and participating in brainstorming sessions
• Excellent xfn communication and stakeholder management skills
• Able to work independently in a ‘remote first’ work environment and to agreed deadlines

Responsibilities

• Create, build, test, execute, analyse, and refine the development of sales sequences using Outreach
• Understand our data and how it’s integrated into our MarTech stack to aid segmentation build
• Stay on top of changes to the digital landscape, such as changes to SPAM acts, privacy, and best practices for email sends
• Assist with reporting and optimization of existing campaigns and programs, communicating the value of campaigns and programs to wider teams across the business
• Create relevant content for email and in-platform communications, translating technical information into easily understood human language that our prospects understand and respond to
• Utilise best-in-market MarTech, including automated systems and analytics platforms
• Assist with reporting & optimisation of existing sequences being able to communicate the value of sequences across the business
• Work closely with sales leadership to create new sequences, test and iterate, and report on sequence performance

Benefits

• A generous budget for your home office
• Cutting-edge tools and technology
• Reward and recognition programs - because great work should be recognised and rewarded
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content)
• Employee Share Option Program: be an owner of Employment Hero
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024