Token Metrics is hiring a
Crypto/Web3 Technical Writer in Worldwide

Summary

The job involves producing high-quality documentation for various products in the crypto/Web3 space. The successful candidate will work with internal teams to understand product requirements, create tutorials, analyze content, collaborate with stakeholders, manage multiple projects, and maintain information architecture. A background in computer engineering or a related field is preferred.

Requirements

• Ability to understand, process, and document numerous software applications, hardware functionality, and software/hardware integration independent of each other
• Proven working experience in technical writing of software documentation
• Ability to deliver high-quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office, Google Suite
• Basic familiarity with the SDLC and software development
• Bachelor's or Master’s degree in Computer Engineering or a related field preferred

Responsibilities

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help, and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Work and consult with stakeholders to document technical issues specifications and build use cases for each product/tool/API
• Collaborate with the product and development team on SOPs, platform descriptions, and the creation of user interface text
• Manage multiple projects by prioritization and hard cut-off dates
• Create and maintain the information architecture

Preferred Qualifications

Certification in Technical content development or content writing would be an added advantage