Custom Recruitment Assistant

Summary

Join M3 Global Research, a leading provider of market research recruitment services, as a Custom Recruitment Assistant. You will be responsible for creating and implementing custom recruitment plans for qualitative and quantitative projects, ensuring successful delivery within budget and timelines. This role requires collaboration with project stakeholders, utilizing various recruitment platforms and tools. You will build recruitment plans, liaise with other teams to maximize resources, and proactively seek alternative strategies to improve response rates and reduce costs. The ideal candidate possesses strong communication, organizational, and problem-solving skills, along with experience in market research or healthcare.

Requirements

• Bachelor’s degree or equivalent preferred
• Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules
• Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
• Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc
• Interest / natural curiosity or previous experience /exposure within the healthcare space
• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
• Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives
• Self-motivated and able to (re)prioritize tasks throughout the workday
• Exceptional time management, organizational skills, attention to detail and ability to multitask

Responsibilities

• Have an excellent understanding of Custom recruitment strategies for quantitative and qualitative studies; collaborate with Project Stakeholders to best utilize available options for maximum results
• Demonstrate complete confidence on using all recruitment platforms and tools, such as the MR System, Dotmailer, Call Center, LinkedIn, ClickSend, DNUK, Rekru, Confirmit/Decipher…
• Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action
• Build a custom recruitment plan for assigned projects always keeping in mind the needs of the client
• Liaise, when necessary, with other teams to maximise internal sample resources via phone recruitment, segmented emails, and other custom recruitment solutions
• Ensure Custom Recruitment tasks allocated are completed in line with timelines stipulated by the client
• Proactively seek alternative Custom Recruitment strategies and provide ideas to improve response rate and reduce costs in each project
• Have a good understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project delivery
• Deploy Custom Recruitment campaign resulting in new registrations
• Coordinate Custom recruitment efforts for up to 20 live projects to maintain the knowledge and experience on market research recruitment for quantitative and qualitative studies
• Follow processes to ensure same panellists are not over-targeted by custom recruitment actions
• Report any quality issues on project to line manager

Preferred Qualifications

Relevant coursework in market research or healthcare preferred, but not required