Customer Advocate

Summary

LogicManager is seeking an experienced sales professional to join their team as a Customer Advocate (New Business Sales). The role involves engaging with potential customers, guiding them through the customer journey, managing leads, offering insights for company advancement, and achieving qualifications in leading solution areas. The position requires 2+ years of experience in a customer success or sales role at a B2B SaaS company.

Requirements

• Experience: 2+ years in customer success or sales role at a B2B SaaS company
• Philosophy: Prioritizes customer experience over transactional sales
• Communication: Exceptional communication capabilities
• Analysis: Proficient analytical and problem-solving abilities
• Comprehension: Advanced reading comprehension and critical reasoning
• Accountable: Embraces a positive outlook with a high degree of accountability
• Goal-Oriented: Clear focus on objectives, maintaining regular activity tracking to achieve them
• Work Eligibility: Authorized to work in the US (sponsorship not available)

Responsibilities

• Customer Engagement: Engage 1:1 with potential customers, understanding their challenges and aligning them with our solution packages during initial and subsequent conversations
• Journey Guidance: Guide prospects through the customer journey, highlighting how LogicManager can address their risks and realize their objectives
• Lead Management: Manage a pipeline of inbound leads, initiating and nurturing relationships with prospective customers
• Product Demo: Demo LogicManager’s software to leads generated through inbound marketing
• Team Collaboration: Work closely with marketing and tech teams to refine existing solutions or launch new products
• Value Contribution: Offer your insights, strategies, and vision to reinforce our company's values, culture, and future aspirations
• Professional Advancement: Elevate your career by actively engaging and contributing to our vibrant company community

Benefits

• Competitive salaries
• 401(k) with matching
• Flexible paid time off
• Great Benefits & Perks
• Company-sponsored activities and events
• 100% remote workforce
• Global Presence: We serve our growing base of customers throughout North America (AMER), Europe, the Middle East and Africa (EMEA), and Asia Pacific (APAC)