Customer Development Manager

Summary

Join our team as a Customer Development Manager and drive sales growth across the natural channel by implementing strategic sales plans, building strong customer relationships, and developing solid DSMP plans.

Requirements

• Bachelor’s Degree or equivalent experience
• 5+ years CPG direct sales experience with at least 3 years within the Natural Channel
• Previous HQ Sales management experience with Whole Foods, Sprouts, and Fresh Market
• Proven track record of positive sales performance within the Natural Channel
• Strong knowledge of MS Office products (Excel, Word, PowerPoint)
• Working knowledge of CRM and planning software (e.g. Salesforce, SPT, SAP)
• Strong communication & presentation skills
• Business and Financial Acumen
• Leveraging data/analysis to drive end-user opportunities

Responsibilities

• Develop plans for natural channel business opportunities focused on expanding Jack Link’s in-store presence
• Responsible for analyzing customer data and developing an action plan to achieve sales goals
• Execute annual business plans to maximize top-line and bottom-line growth and achieve volume, market share, and profit/contribution objectives within the assigned trade budget
• Provide transparent & timely communication to internal team members and our customers/brokers
• Collaborate with cross-functional teams (Product Management, Trade Marketing, Research & Development) in creating both short & long-term category and channel strategies
• Create and present information in a compelling and persuasive manner
• Effectively builds relationships throughout customer organizations and at various levels internally at Jack Link’s: Executive Management, Operations, Supply Planning, and Marketing
• Manage deduction & AR issues on all applicable accounts
• Responsible for building, training, and leading broker network where applicable

Benefits

Approximately 40% - 50% travel depending on business needs