Customer Education Manager

Summary

Join Apollo.io as the Customer Education Manager and contribute to creating compelling training videos and written content for millions of users, while helping them master the art of sales.

Requirements

• 5-7+ years of experience in software sales, sales development, or sales management, with at least 3 years spent in closing roles
• A portfolio of video training or ‘how-to’ content that demonstrates your dynamism on-camera and as a host
• Extraordinary proficiency in sales intelligence, sales engagement, sales automation, and conversation intelligence tools
• Extraordinary extemporaneous speaking skills; you are able to make compelling content without an arduous scriptwriting process
• A demonstrated track record of driving meaningful results for companies in a sales or sales training role, with a roster of successful sales professionals willing to attest to your ability as a coach
• The ability to track, measure, and report on the efficacy of your work
• Exceptional organizational and project management skills, including the ability to hit tight deadlines and work with a broad range of collaborators

Responsibilities

• Master the ins and outs of the Apollo product across all use cases and product lines
• Create dynamic, engaging, to-the-point ‘how-to’ videos that will live in the Apollo product and Apollo Academy
• Host recurring (daily) live training sessions for new Apollo users (up to 2 sessions a day)
• Create certification tracks for Apollo Academy courses for our employees, partners, and users
• Interview Apollo users, customers, and employees to surface winning tactics and strategies