Remote Customer Service Representative

Summary

Join Curri as a Customer Service Representative to make every delivery a home run in our fast-paced, tech environment.

Requirements

• Fun personality, positive attitude, eagerness to learn
• Excellent written and verbal communication skills
• Top-notch customer service skills
• Proficient in G-Suite (Google Docs, Google Sheets)

Responsibilities

• Answer customer calls efficiently, with the goal of achieving a 100% answered rate
• Provide exceptional support and assist customers and drivers with inquiries
• Be agile and flexible, assisting with tasks such as chats, outbound calls and delivery dispatching when required
• Become a Curri expert to fully support customers and guide them through any aspect of their delivery
• Ensure clear and effective communication to address any customer concerns or issues
• Collaborate with the team to provide feedback and improve the customer call experience

Benefits

• Competitive salary
• Health insurance
• Dental insurance
• Vision insurance
• 401K
• Equity compensation grant