Remote Customer Service Specialist

Summary

The job is for a Customer Service Specialist in the freelance marketplace FreeUp. The position offers flexible rates, schedules, 24/7 support, webinars, resources, and a Slack workspace to help build the freelancer's business, as well as a dedicated internal team for support.

Requirements

• Prior experience as a customer service representative
• Experience using word-processing software and tools (G-Suite, etc.)
• Experience with CRM tools like Salesforce
• Experience using VOIP
• High-level organizational skills
• Top-tier communication and collaboration skills
• Strong internet connection
• Excellent English communication skills (Verbal and written)

Responsibilities

Perform customer service duties as a virtual assistant freelancer

Benefits

• Set your own hourly virtual assistant freelance rates
• Set your own work from home schedule
• 24/7 support for freelancers
• Webinars, resources, and a Slack workspace to help build your freelance business
• A dedicated internal team who is here to support you and help you succeed!