Scality is hiring a
Customer Solution Engineer

Summary

The Customer Solutions Engineer (CSE) is responsible for designing, building, and delivering products or third-party components for customers. The CSE will assist the sales team during the customer selection process, provide integration, consulting, training, post-sales professional services, and support. This position requires a BS or MS degree in Computer Engineering, Computer Science, or equivalent, with a proven track record of customer-facing professional services delivery or consulting. The CSE will be expected to travel up to 50% once Covid-19 restrictions are no longer in place.

Requirements

• BS or MS degree in Computer Engineering, Computer Science, or equivalent
• Proven track record of customer-facing professional services delivery or consulting

Responsibilities

• Design, Build and Delivery of our product or third-party components for our customers
• Assist our sales team throughout the customer selection process
• Participate in the design of solutions, run technology showcases or proof of concepts at customer sites
• Provide consulting where appropriate
• Provide integration, consulting, training, post-sales professional services and support during the delivery process
• Interact with the product organization to discuss new features required by customers
• Coordinate customer and internal interactions for specific accounts where extended services are provided in addition to standard support
• Intake (sales) and handover (support) of delivery projects

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave