Summary
Join our customer support team as a Customer Success Associate and provide essential assistance to our clients while developing your skills in incident management, business analysis, customer management, incident monitoring, and incident resolution.
Requirements
- Bachelor/Masterβs in Information Technology, Computer Science, Software Engineering, or a related field
- Strong problem-solving and communication skills
- Proactive attitude for remote work and willingness to learn in a fast-paced environment
- Ability to work well in a collaborative team environment
- Fluent in English, both written and verbal
Responsibilities
- Provide essential assistance to our clients
- Develop your skills in incident management
- Develop your skills in business analysis
- Develop your skills in customer management
- Develop your skills in incident monitoring
- Develop your skills in incident resolution