Customer Success Associate

closed
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SAP Fioneer

πŸ“Remote - Mexico

Summary

Join our customer support team as a Customer Success Associate and provide essential assistance to our clients while developing your skills in incident management, business analysis, customer management, incident monitoring, and incident resolution.

Requirements

  • Bachelor/Master’s in Information Technology, Computer Science, Software Engineering, or a related field
  • Strong problem-solving and communication skills
  • Proactive attitude for remote work and willingness to learn in a fast-paced environment
  • Ability to work well in a collaborative team environment
  • Fluent in English, both written and verbal

Responsibilities

  • Provide essential assistance to our clients
  • Develop your skills in incident management
  • Develop your skills in business analysis
  • Develop your skills in customer management
  • Develop your skills in incident monitoring
  • Develop your skills in incident resolution
This job is filled or no longer available