Remote Customer Success Engineer

Summary

Join Deutsche Telekom IT Solutions as a Customer Success Engineer - Public Cloud to develop business applications, execute technical workshops, and work with customers to deliver Open Telekom Cloud-focused solutions. The ideal candidate has experience in cloud technologies, infrastructure automation, and customer consulting.

Requirements

• Completed studies in a technical, engineering or scientific subject or comparable professional training
• 3-5 years of professional experience in IT with a focus on modern cloud technologies
• Very good knowledge cloud and container architectures
• Experience in infrastructure automation
• Ability to assess technical solutions and come up with creative approaches
• Practice in technical expert workshops and/or technical customer consulting
• High level of customer orientation
• Mentoring and presentation skills
• Fluency in written and spoken English

Responsibilities

• Develop and enhance customer cloud-based business applications
• Plan and execute technical workshops at our customers' sites
• Work in a team of specialists where everyone helps each other in an open and trusting manner
• Be a trusted advisor for OpenStack-based public cloud technology
• Consistently automate using common automation frameworks
• Work at the console without reservations and get your hands 'dirty

Preferred Qualifications

• Knowledge of agile development processes
• OpenStack and programming experience in open source projects are a plus