Remote Customer Support Analyst
Gorilla - Decisions, based on data
πRemote - Belgium
Please let Gorilla - Decisions, based on data know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join us at Gorilla and be part of a mission to transform the energy industry by delivering cutting-edge data solutions for a lower-carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector.
Requirements
- A love for problem-solving
- Python proficiency
- API integration experience
- Clear communicator
- A startup mindset
- Critical thinker
- Team player
Responsibilities
- Quickly resolve technical issues to minimize impact and keep customers delighted
- Empower customers to become more self-sufficient by proactively providing helpful resources and reducing repetitive support requests
- Master our product's technicalities and become the go-to expert for troubleshooting and problem-solving across Python scripts and API integrations
- Collaborate with cross-functional teams, ensuring your insights from customer interactions contribute to continuous product improvements
- Innovate support processes, exploring automation and workflow improvements that make the support experience faster and more efficient
Benefits
- Flexible work options (Office Mix or Remote First Mix)
- Country-specific mobility benefits
- Ability to work flexible hours
- Generous PTO allowance
- Health insurance coverage
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Remote Jobs
- πMexico
- πUnited States
- π°$42k-$92kπUnited States, Canada
- π°$65k-$75kπUnited States of America
- πArgentina
- πPhilippines
- πCosta Rica
- π°$59k-$80kπWorldwide
- π°$110k-$140kπUnited States
Please let Gorilla - Decisions, based on data know you found this job on JobsCollider. Thanks! π