ModSquad is hiring a
Customer Support

Summary

The job description is for a Customer Support role at ModSquad, a global digital engagement service provider. The role involves providing customer support remotely and requires skills in ticket, chat, and phone support. The potential clients are top-tier brands such as Spotify, VSCO, Vimeo, and Tourism Ireland.

Requirements

• Has skills/experience in providing amazing Customer Support!
• Is interested in creating an excellent experience for the customer
• Has a fun approach
• Loves being a part of a team, and is a multitasking ninja!
• Cares about the details, very reliable, and friendly!
• Is tech savvy
• Has native English language skills
• Has a strong internet connection and reliable computing system

Responsibilities

Provide customer support via ticket, chat, and phone

Preferred Qualifications

Chromebook is not sufficient for ModSquad projects

Benefits

• Work-from-home and flexible schedules
• Potential to work with top-tier clients like Spotify, VSCO, Vimeo, and Tourism Ireland
• Flexible self-scheduling
• Access to 'Hot Gigs' postings exclusive to the Mod Network
• Competitive hourly rate (discussed during first interview)
• Paid orientation