RelationalAI is hiring a
Customer Support Engineer

Summary

The job is for a Customer Support Engineer at RelationalAI, a remote-first company that enables the future of data-centric systems. The role involves troubleshooting technical issues, understanding customer environments, and improving the product. The position requires 5+ years of experience in a customer-facing support role and a B.S. or M.S. in Computer Science or Engineering.

Requirements

• 5+ years in a customer-facing support role
• B.S. or M.S. in Computer Science or Engineering

Responsibilities

Troubleshoot technical issues, understand customer environments, and work with the support team to improve and evolve the product

Preferred Qualifications

• Background in database technologies and/or graph database technologies
• Proficient in programming languages - Python, SQL etc

Benefits

• Remote work
• Flexible working hours
• Open, transparent, and inclusive workplace